Challenge:

Univita Health came to Ackmann & Dickenson to have a user interface designed and produced for its Univita Living Application product. This application was created to provide a resource to aging persons and their families, friends and caregivers.

Primary functions of the application include: evaluating the elderly person’s stage of independence, searching for service providers, communicating with care circle members and consulting the library for resources. With divergent purposes such as these, creating a usable, intuitive user interface was critical to the success of the product. Additionally, it was important to produce the high-level code required for executing these designs, as the Univita Health team was primarily made up of backend programmers and not advanced front-end developers.

Targeted opportunities:

  • Extend the brand palette
  • Determine smart information architecture for the application’s multi-faceted functions
  • Design key interactions in the user interface to support the key functions
  • Provide standards-compliant, tested HTML and CSS code for the Univita Health programmers to implement within the application

Approach:

Univita Health came in with a great deal of research to support the key functions of the application. We worked collaboratively with the product architects to understand how the application needed to behave and what kind of content and data was available. We engaged in a lengthy, detailed wireframing process to understand the various fields and data required for representation in the interface. We met bi-weekly – first as a working session to collaboratively identify objectives for each wireframe, then to review and discuss the wireframes post-production. We repeated this process for the execution of the designs.

Outcome:

The application beta-launched in July 2010 and is being sold to audiences including large employers and insurance providers.